Terms & Conditions
Mobile Terms & Conditions
Effective Date: 1/1/2026
Last Updated: 10/8/2026
Highwind Trading ("we," "us," or "our") offers a mobile messaging program (the "Program") that allows users to receive marketing, promotional, transactional, and informational text messages on their mobile devices. By opting in to or using the Program, you agree to these Mobile Messaging Terms of Service ("Mobile Terms").
1. Opt-In & Subscription Guidelines
By providing your mobile phone number to us (whether via online web form, checkout process, paper form, or texting a keyword to a short code or long code), you explicitly consent to receive recurring automated marketing, transactional, and informational text messages (SMS and MMS) from Highwind Trading.
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Consent: Express written consent is not a condition of purchasing any goods or services from us.
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Accuracy: You represent that you are the account holder or authorized user of the mobile phone number provided. If your phone number changes or you deactivate your mobile service, you agree to notify us immediately.
2. Message Types
When you subscribe to our Program, you may receive text messages regarding:
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Transactional & Operational Alerts: Order confirmations, shipping updates, account notifications, appointment reminders, and customer service follow-ups.
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Marketing & Promotional Offers: Exclusive discounts, sales alerts, new product or feature updates, promotional codes, and event invitations.
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Security & Authentication: Two-factor authentication (2FA) codes and password reset alerts (if applicable).
3. Message Frequency
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Recurring Messages: Message frequency varies based on your interactions with us and the preferences you select.
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Promotional messages will generally not exceed [e.g., 4 to 8 messages per month].
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Transactional notifications (e.g., order or shipping alerts) are sent as events occur.
4. Carrier Fees & Costs
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Message and Data Rates May Apply: Highwind Trading does not charge a separate fee for sending text messages, but standard message and data rates from your wireless carrier may apply to all incoming and outgoing messages.
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Carrier Rates: Check your mobile plan with your wireless provider for pricing regarding text messaging and data usage.
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Carrier Disclaimer: Wireless carriers (e.g., AT&T, Verizon, T-Mobile, Sprint, etc.) are not liable for delayed or undelivered messages.
5. Opt-Out Guidelines (Unsubscribing)
You can cancel or opt out of the text messaging program at any time:
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How to Opt Out: Text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to 978-346-5745 or reply directly to any text message you receive from us.
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Confirmation: After texting STOP, you will receive one final confirmation text message acknowledging that you have been unsubscribed. No further messages will be sent unless you re-subscribe.
6. Support & Customer Help
If you experience any issues or need assistance with our mobile messaging service:
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In-Message Help: Reply or text HELP to 978-346-5745 for instructions.
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Customer Care: Contact our customer support team directly at:
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Phone: 978-346-5745
7. Privacy & Data Collection
We respect your privacy. Any personal information collected through our text messaging program—including your mobile phone number, opt-in status, and interaction history—will be handled in accordance with our https://www.highwindtrading.com/privacypolicy. We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes.
8. Changes to Mobile Terms
We reserve the right to modify or terminate our mobile messaging program or these Mobile Terms at any time. Any changes will take effect immediately upon posting to our website or notifying you via SMS. Your continued participation in the Program following changes constitutes your acceptance of the revised terms.
9. Contact Us
If you have any questions regarding these Mobile Terms, please contact us at:
Highwind Trading
Email: highwindtradingcompany@gmail.com
Phone: 978-346-5745
Address: 6 The Meadows, Stratham, NH 03885